Support
Support
Email us at support@paparcar.com and we'll get back to you. If it's a detection problem, tell us roughly when the trip was and what you expected to happen — that's enough for us to look at your session diagnostics.
The app missed a parking
Check in Settings that detection has everything it needs: background location, physical activity and unrestricted battery. On some phones the system delays background work, and lifting the battery restriction is what makes the biggest difference. If your car has Bluetooth, pairing it under Settings → Car Bluetooth makes detection faster and more precise.
A parking was saved in the wrong place
You can fix it: open the parking, drag it on the map and save it again, or delete it from your history. If it keeps happening, write to us with roughly when the trip was.
I can't see any free spots on the map
Spots are freed by other drivers as they leave, so they depend on how many people are using Paparcar near you. An empty map isn't a bug in the app: it means nothing is published in that area right now.
Billing and Paparcar Plus
Subscriptions are managed from your Google Play account: that's where you can see the renewal, change plan or cancel. If something doesn't add up, write to us and we'll look into it.
Deleting your account
Settings → Delete account removes it straight away. If you no longer have the app installed, there's a page with the steps and the address to request it from.